Career Opportunities

Job Title: Real Estate Loan Closer

Reports To: Loan Operations Manager

Department: Loan Administration

Date: October 2024

Essential Duties and Responsibilities:

As a Real Estate Loan Closer, you will be responsible for processing and closing approved real

estate loan files using discretion and independent decision making, including but not limited to:

• Ordering loan documentation; ordering title search, title commitment; ordering appraisal and flood certificate from specified vendors to document files;

• Communicating with lenders, title company and/or customers, if necessary to complete processing of file to closing; responding to telephone calls and emails regarding loan status;

• Collecting and organizing credit and collateral file documents; reviewing and analyzing file documentation to identify potential issues; addressing and resolving issues with lenders or title company to ensure the perfection of our lien position; coordinating loan closing;

• Preparing closing instructions and other related closing documents; and offering updates and guidance to lenders through phone and email.

• Funding and booking of loans to platform.
• The candidate will review loan files for accuracy and complete documentation in accordance with current internal policy and State/Federal law governing real estate lending.

• Process real estate renewals as required
• Index/Review Synergy batches after new and/or renewed loans are uploaded
• Complete other duties as assigned by management

Required Skills:

• Minimum of 2-4 years of related experience and/or training; or equivalent combination of education and experience

• Accuracy and attention in fast paced environment
• Must exhibit a high level of integrity and exercise good judgement.
• Strong ability to meet deadlines
• Excellent written and verbal communication skills
• Excellent organization skills with strong attention to detail
• Strong customer service skills
• Proficient in Microsoft computer applications

Preferred:

• Real estate title work experience
• Knowledge of legal documents related to commercial and consumer real estate
• Knowledge of TRID disclosures and processing

The above statements describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties or skills required for the position. Employees holding this position will be required to perform any other job-related duties as requested by management. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

Job Title:        Deposit Operations Clerk

Reports To:   AVP – Deposit Operations

Department:   Deposit Operations

Basic Function

This position falls within Deposit Operations, the operational unit is primarily responsible for:

• Fed & ACH Processing
  • Exception item processing, including the handling of unposted items, NSF/Overdraft items, and stop payments
  • Check adjustments & chargebacks
• Debit cards - customer service, disputes, and compromised cards

• Ensure compliance with Regulation E and/or Visa Zero Liability timeframes for communication with customers, provisional credit, final resolution
• Research fraud claims relating to ACHs and/or Checks
• Process incoming/outgoing wire requests promptly

• Account research

• Account holds, levies and/or freezes
• ATM reconcilement
• Customer Service inquiries/calls
• Online Banking – Password resets

Required Skills

• Mental concentration is required to perform concurrent tasks and meet deadlines while tolerating frequent interruptions
• Accuracy and attention in fast paced environment
• Time management

• Good written and verbal communication skills
• Must exhibit a high level of integrity and exercise good judgement.

Education and Experience

• Requires high school diploma or equivalent.
• 1-2 years banking experience preferred.

The above statements describe the general nature and level of work being performed.  They are not to be construed as an exhaustive list of all responsibilities, duties or skills required for the position. Employees holding this position will be required to perform any other job-related duties as requested by management.  All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

Resumes can be submitted below in the Resume Upload. Resume's can also be sent to mclark@grandviewbank.com or info@grandviewbank.com.